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This privacy policy is
effective as of March 12th, 2005.
Information Collection and Use
Blue Ridge Hydroponics & Home
Brewing is the sole owner of information collected on this site. We
will not sell, share, or rent this information to any outside
parties, except as outlined in this policy. We collect information
from our customers to process orders and better serve you with
pertinent information, such as order confirmations and order status
updates. Information collected includes your name, shipping address,
billing address, telephone numbers, e-mail address, and payment
information such as your credit card number.
Order
Most of the information collected
in the registration process will be used to process orders. During
the order process, you will have to provide financial information
such as your credit card number, expiration date, money order, wire
transfer or check information. This information is used for billing
purposes and to fulfill your order. If we have trouble processing an
order, we will use this contact information to get in touch with
you. To properly process your credit card information, we must share
your personal and financial information with the merchant bank for
authorization and approval. This process is protected by an enhanced
security system. See the Security section below for more details on
security measures and procedures. We do not share your personal and
financial information with any third parties, except those specified
in the Sharing section of this policy.
Cookies
We customize certain Web page
content based on your browser-type or other information provided by
our cookie. If you reject the cookie, you will still be able to
browse our site; however, you will be unable to use our shopping
cart and purchase items. This is because cookies are required by the
shopping cart to retain the necessary information to process your
order. If you disable cookies, Blue Ridge Hydroponics & Home Brewing
will be unable to accept your order online. We do not share any
personally identifiable information provided by this cookie with any
third party. Cookies are used only for the purpose of providing you
with a personal experience at Blue Ridge Hydroponics & Home Brewing.
Log Files
We use IP addresses to analyze
trends, administer the site, track user movement, and gather broad
demographic information for aggregate use. We do not link IP
addresses to personally identifiable information, and we do not
distribute or share IP information with any third parties.
Sharing
We may employ third party companies
to perform functions on our behalf. These functions may include
order fulfillment, package delivery, marketing assistance, postal
and e-mail delivery, customer service, data analysis, and credit
processing. The third parties we contract for these purposes have
limited access to your personal information and may not use it for
other purposes.
In the interests of creating a safer
marketplace, Blue Ridge Hydroponics & Home Brewing will disclose its
customers' personally identifiable information to law enforcement or
third party fraud protection companies whenever such disclosure is
required by state or federal law.
Links
This website contains links to
other sites. Please be aware that Blue Ridge Hydroponics & Home
Brewing is not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every website that
collects personally identifiable information. This privacy statement
applies only to information collected by this website.
Security
Blue Ridge Hydroponics & Home
Brewing takes precautions to protect its customers' information.
When you submit sensitive information via the website, your
information is protected both online and offline.
When our registration/order form
asks you to enter sensitive information (such as your credit card
number), that information is encrypted and is protected with the
best encryption software currently available in the industry - SSL.
Blue Ridge Hydroponics & Home Brewing uses the most advanced form of
SSL software available.
Access to all of our users'
information is restricted. Blue Ridge Hydroponics & Home Brewing
operates in a secured and locked facility that requires all
employees to check in and wear valid ID badges. Security cameras are
positioned throughout the building in conjunction with multiple
alarm systems. Only employees who need the information to perform a
specific job are granted access to personally identifiable
information. If you wish to have your financial information removed
at the time of your order, you may opt to have your financial
information deleted from our records upon completion of your order.
Otherwise, you may contact us at
fran@blueridgehydroponics.com or call us at (540) 265-2483 to
request that your information be deleted from our database. For
future transactions, you will be required to re-enter your
information.
All Blue Ridge Hydroponics & Home
Brewing servers, including web servers and database servers, are
housed and maintained in secure locations. Access to the database is
strictly monitored and protected from outside access. Internet
access is also restricted and protected. The servers on which we
store personally identifiable information are kept in a secured
environment, inside a secured and locked room. Only personnel with
proper security clearance have access to these restricted areas.
Tape backups are not permitted to leave the premises without prior
authorization.
All employees are kept up-to-date on our
security and privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or reminded
about the importance we place on privacy and of what they can do to
ensure that our customers' information remains protected.
If you have any questions about
Blue Ridge Hydroponics & Home Brewing's security practices, you can
send us an email at
fran@blueridgehydroponics.com.
Special Offers
Our special offers are sent only to
customers who grant Blue Ridge Hydroponics & Home Brewing permission
to send them such information.
To honor the privacy of our users, we
offer the option to not receive these types of communications. At
the time of your order, you may opt to not receive special offers
and news by clicking the appropriate field. Furthermore, all special
offers are sent via e-mail and have a "remove link" if you wish to
no longer receive special offers and news. Otherwise, customers may
occasionally receive information on products, services, special
deals or news. Please see the Choice/Opt-out section below for
further details on how to be removed from our mailing list should
you choose to be removed.
Notification of Changes
If at any point we decide to use
personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by way of
an e-mail. Users can then choose to allow or to not allow Blue Ridge
Hydroponics & Home Brewing to use their information in this
different manner. Unless Blue Ridge Hydroponics & Home Brewing
provides a notification of this kind and receives your permission,
Blue Ridge Hydroponics & Home Brewing will only use information in
accordance with the privacy policy under which the information was
collected.
If you have opted out of receiving
communications from Blue Ridge Hydroponics & Home Brewing, you will
still be able to view news of policy changes at
Blue Ridge Hydroponics & Home Brewing. Otherwise, you may
e-mail us at
fran@blueridgehydroponics.com or call us at (540) 265-2483 to
ask about changes and updates.
Copyright
All
content included on this site, such as text, graphics, logos, button
icons, images, data compilations, and software, is the property of
Blue Ridge Hydroponics and Home Brewing or its content suppliers.
The compilation of all content on this site is the exclusive
property of Blue Ridge Hydroponics and Home Brewing.
License
and Site Access
Blue
Ridge Hydroponics and Home Brewing grants you a limited license to
access and make personal use of this site and not to download (other
than page caching) or modify it, or any portion of it, except with
express written consent of Blue Ridge Hydroponics and Home Brewing.
This license does not include any resale or commercial use of this
site or its contents; any collection and use of any product
listings, descriptions, or prices; any derivative use of this site
or its contents; any downloading or copying of account information
for the benefit of another merchant; or any use of data mining,
robots, or similar data gathering and extraction tools. This site or
any portion of this site may not be reproduced, duplicated, copied,
sold, or resold without express written consent of Blue Ridge
Hydroponics and Home Brewing. You may not frame or utilize framing
techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of Blue
Ridge Hydroponics and Home Brewing and our affiliates without
express written consent. You may not use any meta tags or any other
"hidden text" utilizing Blue Ridge Hydroponics and Home Brewing's
name or trademarks without the express written consent of Blue Ridge
Hydroponics and Home Brewing. Any unauthorized use terminates the
permission or license granted by Blue Ridge Hydroponics and Home
Brewing. You are granted a limited, revocable, and nonexclusive
right to create a hyperlink to the home page of Blue Ridge
Hydroponics and Home Brewing so long as the link does not portray
Blue Ridge Hydroponics and Home Brewing, its affiliates, or their
products or services in a false, misleading, derogatory, or
otherwise offensive matter. You may not use any Blue Ridge
Hydroponics and Home Brewing logo or other proprietary graphic or
trademark as part of the link without express written permission.
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